Terms And Conditions

1. Introduction 

Welcome to Monarda Mediations. By accessing or using our website, you agree to be bound by the following Terms and Conditions. These terms apply to all users of this site, including browsers, clients, and others. If you do not agree to these terms, please do not use our website. 

2. Services 

Monarda Mediations offers family mediation services to help resolve disputes related to Children’s matters/ Relationship Matters and Property and Financial matters. Our services are designed to assist parties in reaching mutually agreeable resolutions. All services provided are in accordance with Australian Family Law and mediation standards. 

3. Use of Website 

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. 

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. 

4. Confidentiality 

Any information shared with Monarda Mediations during mediation sessions is confidential and will not be disclosed to any third parties without the consent of all parties involved, except where required by law. 

The confidentiality of communications through the website cannot be guaranteed. For confidential matters, please contact us directly via telephone or secure communication methods. 

5. Disclaimer 

The content of this website is for general information purposes only and does not constitute legal advice. 

While we endeavor to keep the information up to date and correct, Monarda Mediations makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. 

6. Liability 

To the fullest extent permitted by law, Monarda Mediations and its employees shall not be liable for any loss or damage arising out of, or in connection with, the use of this website or our services. This includes, without limitation, direct, indirect, or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. 

7. Fees and Payment Terms

All Monarda Mediations services are provided on a fee-for-service basis, and payment is required upfront. Our package fees are advertised on the website on a per-party basis and are exclusive of GST. Payments are made in advance via our website or through a payment link sent directly to the client.

Once Party A is engaged, they are required to pay 50% of the total service fee. Party B will then pay the remaining 50% once they engage in the process. Both payments must be completed prior to the commencement of each individual client’s intake.

All fees are clearly outlined and agreed upon prior to the commencement of mediation services. Fees are non-refundable in the event of a cancellation made within 48 hours of the scheduled service. Cancellations made with more than 48 hours’ notice may be eligible for rescheduling, subject to availability. All fees are charged in Australian Dollars (AUD) and are exclusive of GST.

8. Cancellation Policy 

If you need to cancel or reschedule a mediation session, we require at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice will result in a forfeiture of your initial $500 deposit fee paid upon booking as per our service agreement. 

9. Intellectual Property 

All content on this website, including text, graphics, logos, images, and software, is the property of Monarda Mediations or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this website for commercial purposes without express written consent from Monarda Mediations. 

10. Links to Third-Party Websites 

This website may contain links to other websites that are not under the control of Monarda Mediations. We have no control over the nature, content, and availability of those sites and do not endorse or accept responsibility for any content, products, or services they provide. 

11. Amendments to Terms and Conditions 

Monarda Mediations reserves the right to amend these Terms and Conditions at any time without notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website following any changes signifies your agreement to be bound by the updated terms. 

12. Governing Law 

These terms and conditions are to be governed by and construed in accordance with the laws of the Federal Government and the State of Queensland, Australia and any claim made which in any way arises out of these terms and conditions will be heard in Queensland. By using this website you submit to the jurisdiction of the Queensland Courts. 

13. Contact Information 

For any questions or concerns regarding these Terms and Conditions, please contact us at: 

Monarda Mediations 
admin@monardamediations.com.au

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.